Terms of Service

1. Terms

By accessing or using Montra Interactive Inc.’s services — including our website, Mac application, and Chrome extension (“Services”) — you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree, you are prohibited from using or accessing our Services. The materials contained in the Services are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download or access one copy of the materials for personal, non-commercial transitory viewing only. Under this license you may not:

• Modify or copy the materials;

• Use the materials for any commercial purpose or public display;

• Attempt to reverse engineer any software contained in the Services;

• Remove any copyright or proprietary notations;

• Transfer the materials to another person or mirror them on another server.

Violation of any of these restrictions may result in termination of your access to the Services. Upon termination, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

3. Disclaimer

The materials and Services are provided “as is.” Montra Interactive Inc. makes no warranties, expressed or implied, and disclaims all warranties including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

4. Limitations

In no event shall Montra Interactive Inc. or its suppliers be liable for any damages (including, without limitation, loss of data, profit, or business interruption) arising out of the use or inability to use the Services.

Some jurisdictions do not allow limitations on implied warranties or limitations of liability for incidental damages; these limitations may not apply to you.

5. Revisions and Errata

The materials appearing in the Services could include technical, typographical, or photographic errors. Montra Interactive Inc. does not warrant that any materials are accurate, complete, or current. We may make changes to the materials at any time without notice.

6. Revisions and Errata

All purchases of credits and subscriptions are final and non-refundable. This policy applies regardless of service issues, generation failures, or technical difficulties that may occur during use of our Services. By purchasing credits or subscribing to our Services, you acknowledge and agree to this no-refund policy.

7. Monitoring and Analytics

Montra Interactive Inc. uses PostHog to monitor and analyze how users interact with our Services. This includes the collection of:

• Event data (clicks, page views, form submissions)

• Device and browser information

• Session recordings

• Feature usage and A/B testing participation

• Application errors and performance data

• Approximate geographic location (based on IP address)

We use this information to improve user experience, maintain security, and enhance functionality. Data collected through PostHog is pseudonymized where applicable.

For more details, please review our Privacy Policy.

8. Links

Montra Interactive Inc. has not reviewed all sites linked from its Services and is not responsible for the contents of any linked site. The inclusion of any link does not imply endorsement.

9. Site Terms of Use Modifications

Montra Interactive Inc. may revise these Terms at any time without notice. By using the Services, you agree to be bound by the then-current version.

10. Governing Law

These Terms are governed by the laws of Ontario, Canada, without regard to conflict of law principles.

11. User Content and AI-Generated Media

By uploading content or using our Services to generate video, audio, or visual outputs (“User Content”), you represent and warrant that you have all necessary rights to such content and that its use does not infringe the rights of any third party. You retain ownership of your original uploads.

However, by using the Services, you grant Montra Interactive Inc. a worldwide, non-exclusive, royalty-free, sub-licensable license to use, reproduce, modify, display, and distribute your User Content solely for the purposes of operating, improving, and promoting the Services. This includes the right to feature your generated content in marketing, case studies, promotional materials, and social media posts, unless you explicitly opt out by contacting us at hello@montra.com.

Montra does not claim ownership over AI-generated outputs you create, but we reserve the right to analyze such outputs in aggregate to improve model performance and service quality. You are solely responsible for ensuring that any AI-generated output you use does not violate copyright, trademark, or publicity rights when published or redistributed.

12. Prohibited Use and Content Policy

You agree not to use the Services to:

• Generate content that is unlawful, harmful, abusive, harassing, defamatory, obscene, or otherwise objectionable;

• Create misleading or deceptive media (e.g., deepfakes) without proper disclosure;

• Infringe on intellectual property rights, privacy rights, or the likeness of any person without consent;

• Bypass or interfere with content moderation or safety features.

Violation of this section may result in immediate suspension or termination of your account.

13. AI Model Use and Limitations

Our Services integrate third-party and proprietary AI models (e.g., for video, audio, and text generation). These models may produce inaccurate, biased, or unexpected outputs. By using Montra, you acknowledge these limitations and agree not to rely solely on the generated outputs for factual accuracy or decision-making.

Montra Interactive Inc. is not responsible for any consequences arising from use or misuse of AI-generated content.

14. Fair Use and Abuse Prevention

To ensure fair access for all users, we may monitor usage patterns. Excessive or automated usage that imposes undue burden on our infrastructure, or attempts to circumvent credit limits or rate limits, may result in throttling, account suspension, or termination.

15. Copyright Complaints and DMCA Compliance

If you believe that any content generated or shared via Montra infringes your copyright, please submit a DMCA takedown notice to our designated agent at legal@montra.com. We will respond in accordance with the Digital Millennium Copyright Act. All copyright claims shall be governed by the laws of Ontario, Canada, and adjudicated in its courts.

16. Account Responsibility and Access

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Montra immediately of any unauthorized use or suspected breach of security.

We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent or abusive behavior.

17. Credit Expiration and Billing

Credits purchased or granted through a Montra subscription or credits pack expire 30 days after the date of issuance, regardless of whether they were used. Unused credits do not roll over to future months.

Subscriptions renew automatically at the end of each billing cycle unless cancelled before the renewal date. You are responsible for all recurring charges until cancellation is completed. We reserve the right to modify pricing or credit allocation at any time with reasonable notice.

18. Third-Party Services and Dependencies

Montra Interactive Inc. integrates and relies on third-party services and platforms to provide key features of our Services. These may include, but are not limited to, Google Cloud Platform (GCP), Amazon Web Services (AWS), Fal, Anthropic, ElevenLabs, Vercel, and others.

By using Montra, you acknowledge and agree that:

• We may transmit your content or data to these third parties in order to generate outputs or enable functionality.

• Montra makes no guarantees regarding the availability, performance, accuracy, or output of these third-party tools.

• The use of these services is subject to their respective terms of use and privacy policies, which may change at any time without notice.

• Any limitations or restrictions imposed by those services (including content moderation, IP rights, or usage caps) may affect your experience within Montra.

Montra disclaims liability for disruptions, delays, inaccuracies, or data loss caused by third-party services.

19. Export Control and Sanctions Compliance

You agree to comply with all applicable export laws and regulations. You may not use or access the Services if you are located in a country subject to Canadian or U.S. sanctions or are listed on any government list of prohibited or restricted parties.

20. Beta Features and Experimental Tools

From time to time, we may offer beta or experimental features. These are provided “as-is” with no guarantee of stability, availability, or continued support. Your feedback may be used to improve Montra’s product roadmap.

21. Indemnification

You agree to indemnify and hold harmless Montra Interactive Inc., its affiliates, officers, and employees from any claim, demand, or liability, including reasonable legal fees, arising out of or related to your use of the Services, your content, or your violation of these Terms.

22. Termination of Services

We reserve the right to suspend or terminate the Services or your access to them at any time, for any reason, with or without notice, including for violation of these Terms or if continued access may pose harm or legal risk.

23. Feedback and Suggestions

If you provide feedback, ideas, or suggestions about the Services (“Feedback”), you grant Montra a perpetual, irrevocable, royalty-free license to use that Feedback for any purpose, without compensation or attribution.

24. Severability

If any provision of these Terms is found to be unenforceable, the remainder of the Terms shall remain in full force and effect.

25. Dispute Resolution

Any disputes arising out of or relating to these Terms or the Services shall be resolved through binding arbitration conducted in Ontario, Canada, in accordance with the rules of the Canadian Arbitration Association. You waive the right to participate in class actions or class-wide arbitration.